Customer Testimonials
The service lady that admit our vehicle was very polite , She gave to us fast response about our complaints in on our van & approximately prices!
Excellent and professional staff. Highly recommended
They did a good job they took the whole car over and they far we’re very polite
The excelkent customer service, everyone works with you to get you the best price and close the deal quickly. you don't spend the entire day at the dealership.
Jordy was right to the point and answered all my questions without hesitation. kept in touch with me when I had any other questions.
Michael was amazing, helped us with any questions and updates along the way of getting our 2022 Mustang Mach e premium. The dealership was clean and quiet, Mike showed us all the features of the car & went through everything with us. Would highly recommend him to anyone.
Wayne Ford always gives great service.
Great service by Daniel Murphy! Awesome experience! Prompt and thorough. The team is wonderful to work with
It was stress free. Excellent service from knowledgable friendly people. Always a great place to get car servicec.
Excellent service. Staff polite and professional. Kept me informed about my car and explained what needed to be done. Answered all my questions.
The service management team was extremely helpful and assisted with correcting the issues with my truck.
Very friendly customer service , michelle is the best , always like dealing with her with any concerns
Prompt and thorough! Take your Ford to them and not a “garage.” They know the car better than anyone!!!
This was our third time leasing a car through them. The employees are well versed in servicing the customer and made the experience as easy as possible.
Robb and Jaime made a stressful purchase (first car for our daughter) a very pleasant and easy one. Extremely responsive, quick timing and they took care of everything they said they would on time and very professionally.
Service was quick. No problems at all. Advisor was friendly. Good experience. Will be back.
Fast and excellent service. Customer service was wonderful as always which made the experience smooth
Wayne Ford is responsive to our needs and completes all the work in a timely manner.
Great salesperson. Goes above and beyond. Courteous, knowledgeable. Only place ill ever go. Finance and front end manager is awesome as well
Pleased to deal with and communicative. Waiting time is a bit too long. Good reception.
This dealership has the best Ford service center I've experienced. No annoying upselling; just honest, opinions on the health of your car and expert service if you decide to take advantage of it.
Jordy and the entire team at Wayne Ford were professional, helpful and most importantly not pushy to get me into a new car. They laid out tons of options to fit our budget and we had a great experience. This is our second time working with Jordy and we’ll definitely reach out for help in the future!
This dealer provides excellent service. I came here because 23 Ford was terrible and they were able to resolve my issues caused by the previous dealer.
Every time I come to Wayne Ford, the service people are friendly and prepared and provide updates often.
Service and staff are very polite and helpful took care of my recall as soon as I got there
Michelle took our GZA van in on short notice and got me in and out of the service center in no time!
Wayne Ford service is always very helpful and accommodating, work is done quickly and correctly.
Great experience! Salespeople, managers and finance professionals were all fantastic. Easily the best experience I've had at a car dealership.
Fantastic service. Always on time and keep you posted. Best place to get service. Try it!
Easy to make appointment and car was ready as promised and all were very professional.
I like the staff, service dept is thorough . Knowledgeable . They do a complete oil change
Waiting a half an hour to get my keys and walk down to my vehicle.
Wayne service was excellent they kept me informed as to the status of my vehicle and the work was completed in a timely manner.
The service is excellent. Everyone is pleasant and helpful. They took care of my car as they said they would. Great experience!
Profesdional, kept me informed and finished work in a timely fashion. Quality service i can trust.
Great customer service my car was finished quickly everyone one was extremely friendly I was completely satisfied
Great place !!! Easygoing and hassle free. Jamie is a superstar
Dealing with Jeff, Mike, and Jamie from finance was a good experience . Very professional, friendly, made the car buying experience easy
Very helpful staff, always ready to assist with any issues brought to the table.this made my car buying experience wonderful.
Great service - personable and efficient. All of the sales and service staff are very good, helpful and timely.
Unfortunately my Van sat for two days before they started on it for service. But once they started on it they cranked and fixed all my issues. I would have given 5 stars if it wasn’t for the delayed start
I have been buying Ford vehicles for years. This Ford Escape, is my 6 th. Ford. First was a Broncho 2, then several Ford Explorers, and 2 Ford Escapes. I take my present Ford Escape to Wayne Ford. Staff is always very pleasant, service is done in good time. Waiting lounge is attractive and comfortable. Also Wayne Ford is convenient for me.
Excellent service. Sales guy was exceptional, too. Care of all my needs Closed the deal in less time that I was expecting.
Matt is always professional and respectful, great to deal with. I find him to be very trustworthy!
8:00 AM. Appt., done by 8:45, paid for with my Ford pass points, very good communication. Via text & e- mails. Perfect experience.
Great customer service and they worked excellent with what I was willing to spend for a vehicle.
Great customer service, no need to make an appoint, get vehicle back time at promised.
We eventually came to an agreeable lease and deal in a professional manner. Our Salesman Sean was so friendly and very easy to work with to get us the deal we could live with. .
Everyone was friendly, very helpful and kept me informed throughout the day on progress. There was a small hiccup that was remedied quickly and they did the right thing.
Fast courteous service for last minute emergency. Repairs were made quickly Serviceadvisors kept me informed in a timelymanner. .
Great team and Communication with customer is 100% on the top. Let’s the customers what’s going on and how much it is
This was my first time car shopping and Jordy made it super smooth and simple! He was very straight forward from the beginning and worked with me to get me a great deal. He also took the time to answer any questions I had, reviewed all my options and even took the time to follow up with me after the purchase. I would highly recommend working with Jordy!
Took care of my F-150 expeditiously during the most inconvenient time (May of 2022) for every car owner (supply chain issues, recalls, etc.). Wayne Ford really cares about their customers and puts them (and their vehicles) first. Couldn’t be happier. The service performed was no joke either (battery and programming issues) and they fixed it without question. Surpassed my expectations and am very pleased. Thanks, Wayne Ford Service Team!
They were so nice and helpful. I had a good experience. Service done perfectly. Thank you Wayne Ford.
Michelle was amazing she was so nice she squeezed me in so I could have the work done in time for a day trip my family is taking, we were going to stay and wait so we didn’t arrange a ride home she was honest and said it may take several hours and arranged for someone to take us home. Work was done same day and was done very well. I highly recommend Wayne Ford and will continue to do business with them for all my service needs.
Wow I love ford I’ll go to ford every day there are so nice thanks
Courteous and thoughtful. Friendly.
Very clean. Very courteous. They took excellent care of my Mustang. They are my regular service center.
Appointments are easy to make and worked with my schedule. Service technician wasn’t in a hurry answered all my questions and was very courteous. The service to my vehicle did not take a very long time and the technician advised me of what was done and the overall condition of my 2017 Ford Escape.
Very courteous and very quick service.
Excelente sercive always check the vehicle to make sure all is well taken care thks
I had an amazing experience with wayne Ford, Sean helped me with my purchase and was extremely helpful and nice.
The work was started and completed in the time frame promised. The total interaction was prompt, professional, and pleasant.
Excellent service , clean professional and moderately priced
It's always fast and friendly service.
This is the second car purchased from Wayne Ford. I really enjoyed the customer experience as compared other Ford Dealerships in the area. He dealership exceeded my expectations.
Great service experience. Prior to finding Wayne Ford I was very displeased with local Ford service centers and traveled 40+ miles to have my car serviced. Wayne Ford was knowledgeable, courteous and respectful. Took great care of my car.
Easy and convenient drop off. Great communication through text or email. Service is always done right.
I found the service to be fast very courteous and very professional the dealership was clean the waiting area was nicely set up overall I was very happy with the visit and I will come again
The team has been good to work with and schedule appointments. Good prices on tires for my F150.
Amazing service. Waiting area was very clean and spacious. Wait time was not long at all. Will definitely continue coming back to this location.
Awesome. Not pushy. Helpful and friendly and gave us good advise on how to get our Bronco as soon as possible.
I had a great experience with sales and service! When I had a problem with my Mach E the service department could not have been more helpful and responsive.